Duration: 1 Year (Regular) Fast Track (3 Months ), Eligibility: 12th Pass or Above, Work Experience: 2 Years, Exam and Duration: Online Exam- 2hrs/paper.

BPO, to put it simply, is the contracting out of the duties and operations of a certain business process to a third party service provider. BPO is a fairly broad industry. It can be roughly divided into the following categories:

Office Support Services

Outsourcing of the front office

Global Outsourcing

Localized Outsourcing

Businesses, IT companies, and manufacturing companies all rely on BPO. It lowers their operating expenses and boosts productivity. The major objective of this programme is to create a workforce with the necessary skills to work in India's burgeoning BPO sector.

N.I.M.S , a division of Norwich Group, based in South India with its back end support office based in Thrissur, Kerala for more than a decade. Norwich Institute Of Management Studies helps in training , online courses and online exams . All the online courses and exams will be well monitored by the institution and ,the provided certificates are ISO certified and can also be used for International Travel and study based programs.

The right & deemed fit students will be provided with 100% placement assistance.